FAQs

Q?What documents of proof do I need for my appointments?
A.

You need to bring the following with you to your appointment:
Two (2) proofs of postal address; One (1) proof of valid photo ID and Two (2) passport size photos.

Q?Do you have ‘Drop-in’ / ‘Walk-in’ services?
A.

Yes we provide several ‘Drop-in’ / ‘Walk-in’ Advisory Services for example:

  • Information on Immigration,
  • Housing & Welfare Benefits Advice,
  • Tribunal Meetings,
  • & many other areas of advice.
Please click ‘HERE’ to go to a full list of Advisory Services.
Q?Do you provide any free services?
A.

Yes we provide the following free services:

  • Work Club: Providing help and assistance with your job Interview Skills, Interview Techniques, adapting your CV to fit the job specs, body language etc.
  • Business/Enterprise Club: Providing an introduction to starting and running your own business.
  • ICT Club: Providing help and assistance with using the computer to get the most enjoyment from using your computer and browsing the internet safely and pleasurably.
Q?Do you charge for your services?
A.

Most of our Advisory and Social Services are Free. There is however a membership fee of £50.00 for regular users.